Terms And Conditions

• The order is only considered valid once 50% of the total value is paid, and the customer is issued a receipt for the paid amount, even if the order is signed by both parties.
• The remaining balance (50% of the total) is to be paid in two installments:
• 25% after one month from the order date.
• 25% as a final installment to be paid one week before delivery.
• Both parties must adhere to the agreed delivery date. Storage is not allowed for more than 15 days beyond the agreed date, otherwise, the company will charge a storage fee of 500 EGP per week after the grace period, with a maximum of two weeks.
• If the customer delays the pickup or refuses to pay, the company reserves the right to cancel the order and sell the goods as it sees fit, with any necessary adjustments to resolve the matter.
• The customer must provide the fabric within 15 days from the contract date. If not supplied on time, the delivery schedule will be adjusted according to production plans without any liability on the company.
• No product in the order can be canceled or modified after 48 hours from the contract date.
• If the second payment (25% of the total value) is delayed by more than a week, the company reserves the right to cancel the order according to clause 6, unless written approval is obtained from the company.
• All prices include transportation costs within Cairo and Giza and installation if applicable.
• If it is impossible to transport the goods via the main staircase or if the location is far from the parking area, the company is not responsible for delivering the goods to the apartment or villa and does not handle lifting equipment.
• The company is not responsible for the quality of fabrics purchased and provided by the customer.
• The company guarantees the quality of its goods and is liable for any manufacturing defects, ensuring that the customer receives goods matching the quality of what was displayed in the showroom, provided the defect is not due to misuse.
• The company is not responsible for any damage to the goods after receipt due to misuse or improper storage.
• By activating the order through the company’s website, the customer agrees to all the terms above and commits to complying with them.
• In case of a dispute, the North Cairo Courts shall have jurisdiction to resolve it.